Contact Us

We are here to help. If you have any questions, concerns, or feedback, please do not hesitate to reach out to us through one of the following channels.

Customer Service Hours:
Monday – Friday, 9:00 AM – 6:00 PM (Eastern Time)

Contact Methods:

  • Email: info@charlotterrusse.it.com
    We strive to respond to all email inquiries within 1-2 business days.

  • Phone: +1 631-707-6512
    Please call during our business hours for immediate assistance with your order.

  • Mail/Returns Address:
    Charlotterrusse
    18 Orbit Lane, Hauppauge, NY 11788
    United States

For any order-related issues, please have your order number ready when you contact us. We are committed to resolving your concerns as quickly and efficiently as possible.